Crisis Management

Crisis PR Insights: the reputation risks of growth explored

Crisis PR Insights: From challenger brand to corporate giant - the reputation risks of growth explored: https://181street.com/from-challenger-brand-to-corporate-giant-how-do-you-bring-your-early-adopters-with-you/ #Brand #BrandGrowth #BrandReputation #CrisisPR

The risk of ignoring audience segmentation: What Spotify got wrong

Music streaming service Spotify recently found themselves at the heart of a costly controversy. Podcast host Joe Rogan, whose podcast “The Joe Rogan Experience” is exclusive to Spotify (in...

How quickly should you respond to a crisis? Lessons learned from Peloton

When a PR crisis hits, the gut instinct is to react immediately. But this will almost always do more harm than good, because when you react instantly, you react...