181st Street was commissioned by a housing charity to prepare their annual Environmental, Social & Governance (ESG) report, under the Sustainability Reporting Standard for Social Housing.
We worked across the organisation to gather the data required to respond to the Reporting Standard’s 48 criteria, which demonstrates the organisation’s commitment to sustainability, residents and communities and robust and effective governance.
We worked collaboratively with a specialist impact verification partner to validate the data against the reporting requirements, and our corporate communications team identified a series of core themes for narrative building, to make the report engaging for stakeholders and reflective of the organisation’s mission, vision and impact.
Our photography team produced a library of images featuring residents, staff, buildings, facilities and activities to support the visual design of the report and provide the client with a bespoke image library for their PR and social media activities.
181st Street’s writers, graphic designers and regulatory compliance experts worked together to produce an engaging report that met reporting standards and the organisation was proud to share with their stakeholders.
The client was so happy with our streamlined approach, expertise and high quality output that they recommissioned us on a monthly retainer to handle all their regulatory reporting. We now produce their Annual Report, ESG Report and Report to Residents, which their regulator requires.
To support their wider stakeholder engagement strategy and internal communications, we now produce a communications campaign to support the release of every report. Our comms team take the key narratives, case studies and success stories and turn these into video and graphic assets and social media posts, as well as internal and external communications assets the organisation uses to engage residents, stakeholders and the media.
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